Contact Us
Contact Us
We love hearing from you! Whether you have a question about your order, need help choosing the right kit, or just want to share your finished masterpiece — we’re here for it.
📩 Email us: ati@road2art.com
(We reply within 24 hours, often much faster.)
📦 Order questions: Please include your order number so we can help you quickly.
🌍 Our Promise: No bots, no endless wait times. Real people who care about your creative journey.
Why Customers Contact Us:
✔ Shipping & delivery updates
✔ Product questions before you buy
✔ Help with paints, brushes, or canvas
✔ Bulk orders or special requests
✔ Just to share your beautiful artwork (yes, we love that!)
Frequently Asked Questions
How long does delivery take?
Most orders arrive within 2-3 business days. International orders may take 7–14 business days depending on location.
Do the kits come with everything I need?
Yes! Each kit includes a pre-framed canvas, eco-friendly paints, brushes, reference guide, and an easel (for mini kits). No extras needed.
What if I run out of paint?
Don’t worry — our kits include more than enough paint.
What if the paint has dried?
If your paint has thickened or dried a little, simply add a few drops of warm water and stir well with a toothpick or brush handle. Leave it for a few minutes, then mix again — it will return to a smooth, usable texture.
Can I return or exchange my kit?
Yes. If your kit arrives damaged or you change your mind within 30 days (unused), simply contact us for a replacement or refund.
Are these suitable for beginners?
Absolutely! Our designs are made for all levels — from first-time painters to seasoned artists.
Quick Links
- FAQ Page (for fast answers)
- Shipping Policy